FAQ

SHIPPING & RETURN POLICY

WHEN WILL I RECEIVE MY ORDER?
Most orders are shipped using USPS and are shipped within 1-2 business days after the order is received and paid. That is unless you've chosen one of our expedited shipping options, in which the order will be fulfilled and shipped accordingly.
   
DO YOU ACCEPT RETURNS?
All unopened products in resellable condition may be returned within 14-days of the delivery date for a full refund. Customer is responsible for “return” shipping charges that apply.
Please email info@thedropofsunshine.com and indicate in the subject line RETURN, along with the related order number. You will receive an RMA number and address where to ship the product.
 
 
   

DISCOUNTS AND SALES

CAN I COMBINE MULTIPLE DISCOUNTS TO THE SAME ORDER?
No, you can only use one discount code per order. Discount codes can also not be added on to already discounted products, items on sale, product bundles, or monthly subscriptions.  
  
DO DISCOUNT CODES AND/OR SALES APPLY TO "GO NAKED" PRODUCTS? 
No. “GO NAKED” products are already set at a discounted rate.
  
  
  

SUBSCRIPTIONS

MY SUBSCRIPTION WAS SUPPOSED TO BE CHARGED TO MY CARD ALREADY BUT WASN'T, IS IT STILL ACTIVE?
Our subscription service will be fulfilled one of 2 ways. If you’ve saved a credit card on file with us then it will automatically charge you on the same day you made your initial order every month; if you’ve forgot what day that is please feel free to contact us. If you haven’t saved a card on file with us, you’ll be emailed an invoice on your fulfillment date where you’ll need to complete the payment process first before we ship it out to you.

I WANT TO ADJUST THE ITEMS OR QUANTITY OF ITEMS IN MY SUBSCRIPTION, HOW DO I DO THAT?
Please contact us via email with your name and how you’d like to adjust your order and we will immediately update it for you :)
   
   
   

CBD KNOWLEDGE AND TERMINOLOGY

WHAT IS CBD?
Cannabidiol, or CBD, is a non-intoxicating chemical compound of the cannabis plant with enormous therapeutic potential. It is similar to THC, in its therapeutic potential, however there is no “high” sensation commonly associated with THC products.

WILL CBD MAKE YOU FEEL HIGH?
No. Cannabidiol (CBD) has benefits, without producing the psychoactive, “euphoric” effect of THC. “Relaxing but not intoxicating” is how some patients describe the effect. But like all products, certain individuals may react differently.


IS CBD SAFE TO USE?

  1. CBD exhibits no effects indicative of any abuse on dependance potential.
  2. To date, there is no substantial evidence of any public health-related problems associated with the use of CBD.
  3. Chronic use and high doses up to 1,500 mg/day of CBD are reportedly well tolerated in humans according to the World Health Organization.
WHAT IS THE DIFFERENCE BETWEEN CANNABIS, HEMP, AND MARIJUANA?
  1. “Cannabis sativa” is a species of plants that includes both “Hemp” and “Marijuana”. The difference is primarily in how the plants are grown, processed, and/or the “cannabinoid” content of them.
  2. The term “Marijuana” though commonly used, has a controversial origin. It often refers to the type of cannabis with a high concentration of THC, the chemical compound that induces the psychoactive effects. High THC cannabis is cultivated and processed for both recreational and medical marijuana in areas where it is permitted.
  3. Hemp is often referred to as “Industrial Hemp” and can be used for CBD extraction, fiber, paper, food products, and many other uses. Hemp must legally contain no more than 0.3% THC
WILL CBD INTERACT WITH MY OTHER MEDICATIONS?
  1. At low doses of CBD, less than 150mg total per day, it is unlikely that significant interactions will occur. However it is always possible that drug-herb interactions can occur, and this is more likely the higher the dose.
  2. CBD and other plant cannabinoids can potentially interact with many pharmaceuticals by inhibiting the activity of cytochrome P450, a family of liver enzymes.
  3. If you are taking a medication where maintaining a certain blood level is critical such as anti seizure, anti-viral, blood-thinning medications- talk with your healthcare provider or pharmacist before trying CBD.
DOES CBD CAUSE SIDE EFFECTS?
  1. Typically CBD is not associated with many side effects but these have all been reported:
  2. Dry mouth, Drowsiness, Lightheaded, Rarely can cause feelings of mild intoxication - similar to a glass of wine.
WHAT IS THE RIGHT DOSAGE OF CBD?
  1. An effective dosage can range from as little as 5mg of CBD per day up to 150mg per day. Make sure to start low and go slow. Take a few small doses over the course of the day rather than one big dose. Use the same dose for several days. Observe the effects and if necessary adjust the amount.
  2. How much someone should take depends on: your body weight, the condition you’re treating, your individual body chemistry, the concentration of CBD in each pill, gummy, capsule, or drop.
  3. As a rule of thumb, 10% of your body weight is a good place to start for a relatively healthy adult - this is anecdotal, and not medical advice.

WHAT IS FULL SPECTRUM CBD?
Full-spectrum refers to CBD oil that contains ALL the other cannabinoids from a hemp plant, including THC (although it must be below 0.3% Delta-9 THC to be considered hemp).


WHAT IS BROAD SPECTRUM CBD?

  1. Broad-spectrum refers to a host of cannabinoids present, but not all of them (usually containing 0% THC).
  2. Broad-spectrum CBD is an excellent choice for individuals that can’t have any traces of THC in their system, whether for legal purposes, passing a drug test, or anything else.
  3. There are many different processes that are used to make broad-spectrum CBD. One way is by starting with a CBD isolate and then adding other beneficial cannabinoids (except THC). Another method is through a fractionalization process that removes the THC from a full-spectrum extract. This process is costly, and less common.

WHAT ARE TERPENES?
Terpenes come from naturally occurring chemical compounds in a large variety of plants and flowers, including cannabis and hemp. They are largely responsible for a plant's aroma, smell, and taste. These terpenes work synergistically with cannabinoids like CBD to create varying effects.